Business service industry level still needs improving. In recent years, the ghd australia industry dimensions expand ceaselessly, but the logistics services support system is still not perfect. Consumer online shopping service satisfactions were generally low, only 71.7% of consumers online shopping service delivery satisfaction. Delivery timeliness, 50.3% consumers hope under orders from the merchandise service no later than 3 days.
Investigation data shows, 2011 consumer of ghd hair straighteners services overall satisfaction score of 82.80 points, than in 2010 rose 2.20 cents, to the GHD service satisfaction score more than 8 accounted for nearly 80% of consumers. GHD says the GHD service, customer satisfaction is the ultimate goal.
The research is on the ghd australia 2011 year the overall service level of affirmation; GHD will make persistent efforts, strive for greater customer satisfaction. Through this research, GHD accurately and systematically that the changes in consumer demand, and closely consumer core needs, improve service quality management system, service innovation, launched in 2012 to further improve the service quality of the series of measures.
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